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David Guy
BA (Hons), AIfL

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Contents List

Key Professional Roles
  • Teacher
  • Personal tutor
  • Administrator
  • Assessor
  • Internal Verifier
  • Quality Assurance Coordinator

Page last updated 24/08/12

Career Statement

I have recently completed a PGCE in Primary Education at Liverpool Hope University, graduating with Distinction. I am making this career change having worked in the field of adult learning and development for nearly 20 years as an NVQ Assessor/Internal Verifier, teacher of IT skills and, latterly, as Quality Assurance Coordinator for a City and Guilds Assessment Centre.

From 2003-2011, I worked on a project for long term unemployed people wanting to work within the IT industry. The project offered learning support in communication skills, IT software usage skills and IT technical support skills. Many of those adult learners could be described as being vulnerable with low self-esteem, requiring individually tailored personal tuition and pastoral care.

Alongside this work with adults, I have also been involved with young people's learning and education. From 2009-2011, I worked on a voluntary basis in a Primary School, contributing to a wide variety of classroom activities including running a lunchtime computer club. I have also assisted on several residential courses at Crosby Hall Educational Trust.

I organise Children's Meetings for the local Quaker Meeting of which I am a member. These monthly meetings follow Montessori methodologies of child-centred learning aiming to develop a broad spiritual awareness. In my freelance work with Clark and Guy Ltd, I have worked for over eight years on workshops for Gifted and Talented young people, workshops organised with Liverpool DaDA (Disability and Deaf Arts) and projects with schools in the North West supporting curriculum development.

Current, Enhanced CRB Check
Full, clean driving license
2012 - PGCE Primary KS1/2 – Distinction
2011 - Global Teacher Award Level 1
2010 - LSIS Certificate Safeguarding and Safer Recruitment
2009 - PTLLS Level 3 Teaching Award
2007 - V1 Internal Verifier's Award
2005 - ECDL European Computer Driving License
2005 - OCR Level 2 Adult Literacy and Adult Numeracy
1999 - NVQ Level 2 Using Information Technology
1999 - TDLB Unit D32 Assess Candidate Performance
1997 - TDLB Unit D33 Assess Candidate Using Diverse Evidence
1976 - BA (Hons) English - Good Upper Second
1972 - 4 'A' Levels English, French, History, General Studies
1970 - 11 'O' Levels English Literature, English Language, Mathematics, Additional Mathematics, French, German, Latin, Physics, Chemistry, History, Art
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Education and Professional Bodies
2011 - 2012 Liverpool Hope University
2008 - present Associate Member of the Institute for Learning
2005 - 2011 Working for Institute of IT Training Accredited Training Provider
1973 - 1976 University College London
1965 - 1972 Calday Grange Grammar School
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Employment History
Sep 2010 - present
Liverpool Quaker Meeting
Aug 2006 - Dec 2009
Southport Quaker Meeting
Main Responsibilities
  • Children's Group Convenor/Facilitator
  • Coordinating the work of a group of adult facilitators
  • Planning and preparing sessions which use creative play, story-telling, discussion and the recording of spiritual development
Apr 2003 - present
Clark and Guy Ltd
Main Responsibilities
  • Learning Facilitator
  • Planning and preparation of workshops for gifted and talented young people
  • Planning and preparation of workshops for young adults at Tate Liverpool under the auspices of Disability and Deaf Arts (DaDA)
  • Supporting curriculum development projects in Primary Schools throughout Merseyside eg grouping learning objectives and classroom activities under the six headings outlined by the Rose Review
  • Working with teachers to implement creative curriculum policies which embed work around Pupil Voice and the UNICEF UK's Rights Respecting School Award
Sep 2009 - July 2011
Lander Road Primary School,
Main Responsibilities
  • Voluntary Classroom Assistance
    (One-Day Per Week)
  • Supporting literacy and numeracy work
  • Planning and leading small-scale group work showing how to use PowerPoint
  • Taking part in planning sessions for creative curriculum project work
  • Producing wall displays of children's work
  • Organising a weekly computer club for Year 6
Sep 2003 - Aug 2011
Connect Internet Solutions Ltd
Main Responsibilities
  • Technical Programme Coordinator
  • Quality Assurance Coordinator and Internal Verifier for City and Guilds Assessment Centre
  • Supporting vulnerable adults as their personal tutor
  • Coordinating a programme of study for Jobcentre Plus projects which assist unemployed people back into the world of work
  • Teaching employability skills including application writing, interview technique, communication skills, etc
  • Training Consultant
  • Working as a training consultant and lead Microsoft applications trainer for Connect's commercial training courses
  • Producing end user training in Umbraco's web-based content management software
  • Facilitating business analysis seminars
  • Fire Warden
  • Assisting with fire drills
  • Reporting and logging
Jun 2000 - Aug 2003
University of Liverpool
Connect Internet Solutions
Main Responsibilities
  • Internet Trainer & Developer
  • Creating and evaluating e-learning materials
  • Delivering and developing short courses which enable SMEs to integrate Internet services into their businesses
  • Creating and maintaining Web page resources to support short courses
  • Creating service definitions for a range of Connect's services
  • Producing a User Guide supporting ShopKeeper - Connect's online management system for Web-based stores
  • Creating a set of Web pages offering guidance to course participants
  • Creating an online tour of Connect Support services
Sep 1993 - May 2000
University College London
Information Systems
Main Responsibilities
  • Training and Education Officer
  • Managing the work of the training team within the User Support section of Information Systems
  • Scheduling, marketing and managing the administration of a programme of courses
  • Evaluating and implementing self-directed training opportunities to complement training courses
  • Delivering programme of student induction talks
  • Secretary to College committee on IT training for staff
  • Liaising with other academic sites including membership of national committee - UCISA's Staff Development Group: Sep 1997 - May 2000

For an outline of the courses I delivered, see Courses Given.

Nov 1989 - Aug 1993
Liverpool John Moores University
Computing Services
Main Responsibilities
  • Information Officer
  • Managing the production of a range of documentation to cover all aspects of the computing services
  • Editing the service magazine, Comp-Press
  • Overseeing the Campus Wide Information Service, LiveText
  • Delivering and creating training courses within a planned programme
Nov 1986 - Oct 1989
AAH Pharmaceuticals
- Wholesale Distributors
Main Responsibilities
  • Senior Analyst Programmer
    Analyst Programmer
    Trainee Programmer
  • Authoring a suite of software enabling pharmacists to control their stock, tele-order replacement stock, keep patient records, print prescription labels, etc
  • Documenting software
  • Demonstrating software to major customers such as The Co-operative Society and Boots the Chemist

Jun - Oct 1986

Retrained in Computer Programming and Systems Analysis
(See Courses and Conferences Attended)

Jan 1983 - May 1986
Freelance Marketing Consultant
Contract work included
  • Self-employed
  • Authoring a major report on access to arts venues co-ordinated with assistance from people with impaired vision, impaired hearing and impaired mobility which resulted in a number of recommended improvements to physical access and staff training being implemented
  • Co-ordinating an arts marketing consortium for Merseyside
  • Implementing marketing campaigns for major Arts Council Touring companies such as Welsh National Opera, English National Ballet, etc
  • Organising the press launch of International Garden Festival Arts Festival, 1984
  • Editing Arts Alive - regional listings magazine
Jan 1981 - Dec 1982
Mid-Pennine Arts
Press and Publicity Officer
Sep 1978 - Dec 1980
Merseyside Arts
Marketing and Publications Assistant
Oct 1977 - Sep 1978
Royal Opera House
Box Office Assistant
Aug 1976 - Oct 1977
Greenwich Theatre
Box Office Clerk

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Courses Given
Connect Internet Solutions Work included JobCentre Plus sponsored programmes for long term unemployed people who were looking to return to the world of work within the IT industry. The programmes supported some 1,000 learners over a seven year period as they achieved
  • City and Guilds Level 2 Diploma in ICT Systems Support
I was also an Internal Verifier for the British Computer Society's ITQ.

I also worked within Connect's commercial strand and delivered courses in the following
  • Umbraco's web-based content management software
  • Microsoft Certified Desktop Support Technician
  • Microsoft Project
I also designed and delivered business seminars for commercial clients such as Knowsley Housing Trust, Waltham Forest PCT and Walsall PCT.
University of Liverpool
Connect Internet Solutions
Work included giving courses covering the range of Microsoft Office products and courses designed to promote the integration of Internet services into SMEs. These include
  • Microsoft Office products up to the level of ECDL
  • Microsoft Project
  • Introductory courses covering basic Internet skills
  • Uses of E-Mail and Web browsing
  • Creation of Web pages using HTML
  • Strategic management courses covering Website creation, marketing techniques using Internet services and the integration of Internet based business processes
I also designed and delivered bespoke courses for commercial clients such as Liverpool Library Services, Liverpool Chamber of Commerce, Liverpool Health Authority, Blackburn Borough Council and European Information Centre (North West).
University College London Work as Training and Education Officer included giving courses on
  • Introductory courses covering basic IT skills and use of Windows environment
  • Uses of E-Mail and Web browsing
  • Creation of Web pages using HTML
  • Use of Microsoft Office suite for UCL staff
  • Staff training for Library staff
  • Seminars on using IT in education
  • Induction courses for staff and students
Liverpool John Moores University Work as Information Officer included giving courses on
  • Introduction to the VAX Mainframe
  • Introduction to MS-DOS and PCs
  • Introduction to WordPerfect
  • Advanced WordPerfect Techniques (four separate courses)
Universities and Colleges Information Systems Association
Staff Development Group (SDG)
Professional Skills for Advisory Staff
University of East Anglia - Sep 2008
St Anne's College Oxford - Sep & Dec 2006
Westwood Training and Conference Centre, Coventry - Dec 2003 & Jul 2004
Keeble College Oxford - Jul 2003
Edge Hill University - Aug 2002
University College London IT Support Staff - Apr 1998 & Jul 2002
Durham University - Jul 1999
Wansfell College - Nov 1998
Queen's University Belfast - Sep 1998
University of Bradford - Dec 1994, Sep 1996
London School of Economics - Jun 1992, May & Sep 1993, May 1994

Content included:-
  • Customer Care and Quality Assurance
  • Service Level Agreements/Definitions
  • Communication skills
  • Problem determination and problem solving
  • Assertiveness and conflict resolution
  • Team work
  • Dealing with stress
  • Personal motivation
Communicating with Users
St Anne's College, Oxford - Jul 1997, Jan & Jul 1998
Dyffryn House, Swansea - Jul 1994 & Jul 1995
Eastbourne Short Courses Centre - Jul 1991, Jul 1992 & Jul 1993

Content included:-
  • Writing documentation
  • Designing effective documentation
  • Presentation skills
  • Barriers to communication
  • Handling difficult users
University of Wolverhampton Computer Centre 3 two day courses for all staff - Jan 1997
  • Customer care and Total Quality Management
  • Service Level Agreements/Definitions
  • Communication skills
  • Assertiveness and conflict resolution
  • Stress management
  • Personal motivation
  • Team work
  • Problem solving
Reading University Computer Centre Customer Care Seminars - Jul 1996
UCTLIG Conference University of Aberdeen - Apr 1994
  • Documenting Distributed Systems
Newcastle Business School Weekend School in Interpersonal Skills - Oct 1991
  • How to Give Presentations
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Courses and Conferences Attended
June 2012 Start Right - Promote good behaviour for learning in classrooms
May 2012 SEN Conference
January 2012 Safeguarding
December 2011 Global Learning and Global Citizenship
September 2011 Power Learning
Summer 2010 Safeguarding and Safer Recruitment
Jun 2009 Godly Play - spiritual development through storytelling
May 2009 PTLLS - Preparing to Teach in the Life-Long Learning Sector
Dec 2007 Journeying alongside young people - exploring the spiritual
May 2007 Working across a wide age range with small numbers - planning and resourcing
May 2007 Developing work with children and young people
Apr 2006 Induction for Internal Verifier's Award
Aug 2005 ECDL - European Computer Driving License
Summer 2002 Learn Direct - online courses on the production and development of elearning materials
Nov 2001 Negotiation Skills
Apr 2000 Universities and Colleges Information Systems Association (UCISA) Staff Development Group (SDG) Conference
Jul 1999 NT4 Server Administration
Jun 1999 Introduction to Management
Jul 1998 Industrial Society Team Building Workshop
Jun 1998 Migrating to Windows 95
Apr 1998 Universities and Colleges Information Systems Association (UCISA) Staff Development Group (SDG) Conference
Aug 1997 Introduction to Excel 5
Jul 1997 Introduction to SQL
Apr 1994 Universities and Colleges Training, Learning and Information Group (UCTLIG) Conference
Mar 1994 Toolbook: An Introduction and Evaluation
Sep 1993 JANET User Support Workshop
Jul 1992 UNIX/ULTRIX Basics
May 1990 Advanced Interleaf Desktop Publishing
Apr 1990 Inter-University Committee on Computing Conference
Dec 1989 Introduction to Interleaf DTP
May 1989 Effective User Documentation
Feb 1989 Technical Writing
Dec 1987 Advanced C
Dec 1986 An Introduction to C
May-Sep 1986 Manpower Services Commission Business Computing - contents included:- Course
  • Systems Analysis and Design
  • BASIC and COBOL programming
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Personal Details
Date of Birth 19 May 1954
Nationality British
Health Excellent, non-smoker
Driving License Current, no endorsements
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Interests and Activities
In my spare time, I enjoy yoga, gardening, reading a wide range of contemporary literature and listening to classical music. I attend a number of opera performances each year and enjoy travelling.

I am the author of an online journal with a publishing history of over 15 years.
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© 2012 David Guy